1)How do I login to my account ?

Visit: https://www.rubyhana.com/customer/login.html, enter your user name and password to login. 
Note: If you used to “Checkout as Guest”, you should use the email address you entered at the shipping address page. You can sign in with Facebook if this is the same login way you used while you placed your orders before.

2)What if I can't log in ?

You can check if you enter the correct login details. Your login username is the email address. It might be your facebook login email or Paypal email address if you used to login with Facebook or checkout with Paypal express checkout button.

3)What if I forgot my password ?

You may reset your password by visiting: https://www.rubyhana.com/account/login